Strengthening trust in tap water—and in government—means taking aesthetics seriously the ultimate consumer confidence indicator (Photo by Engin Akyurt) A great irony—and in some ways, a great tragedy—of the Safe Drinking Water Act (SDWA)


A new book aims to shape the national conversation Now available from Palgrave Macmillan In December 2024, the La Follette School at UW-Madison and the Water & Health Advisory Council gathered researchers, regulators, water sector executives, and community


Palgrave Macmillan Manuel P. Teodoro, Editor In this open access book, contributors explore current challenges and opportunities to improve drinking water regulation, governance, management, environmental justice, and more. In 2024, the United States marked


WATER ONLINE Manny Teodoro, Chad Seidel, and Joe Cotruvo When it comes to drinking water, sound public policy requires sound scientific research. Publication in a prestigious, peer-reviewed journal helps establish legitimacy for scientific claims


sometimes justice demands different approaches to different contaminants On the fiftieth anniversary of the Safe Drinking Water Act (SDWA) in 2024, the Water & Health Advisory Council unveiled the Madison Declaration, which identifies five


Sometimes there’s a little to say about a lot of things. Welcome back to Variable Flow. Don't Blame the Victim wazn't me Congress is considering PFAS liability exemptions for water and sewer systems under


You shouldn’t recruit survey participants through social media—or trust studies that do Waters of the United States? Every couple of weeks a post hits my social media feeds asking me to participate in a


In an economy awash in capital, why does water want for investment? Cryptocurrencies turn code into gold, but water is the ultimate liquid asset. America’s water and sewer utilities need trillions of dollars of


Report Cards for Wisconsin’s Drinking Water Utilities Click image to watch video on YouTube - or look for it on PBS Wisconsin.


On the astonishing power of random sampling Two paintings of New York City. Mondrian abstracts the metropolis into a rhythmic grid of color and line; Colin Campbell Cooper’s panorama is blurry, but probably more


Why complaints are actually good for a utility Water Environment & Technology Manuel P. Teodoro and Mark Holstad Abstract Customer complaints may feel like a burden, but they are often a powerful sign of


Maybe engineers really are better at managing water utilities* if Hogwarts had an engineering school Does a utility leader’s education matter for the performance of his/her utility? Recently I wrote about the academic backgrounds of


Sometimes there’s a little to say about a lot of things. Welcome back to Variable Flow. i can haz flouride? Fluoride follies Grand Rapids, Michigan began adding fluoride to its water in 1945 to


Exploring the diverse academic backgrounds of water’s top leaders School’s out for summer, so I finally have a bit more time to blog about… school.🙃 This post continues an occasional series on water utility


Early dispatches from the revolution It’s been a little over two months since the Wisconsin Waterworks Excellence Project (WWEP) released the first public report cards for 572 Badger State water utilities. The WWEP publishes


Report cards for 570 Wisconsin water utilities strong marks for the Badger State’s capital city Back in 2019 I did something quite foolish: thinking out loud while testifying in a public hearing. When a


Policy Studies Journal Manuel P. Teodoro and David Switzer Abstract This paper analyzes public enterprise pricing as a form of redistributive politics. Beyond regulation and public goods, governments provide goods and services on a


Sometimes there’s a little to say about a lot of things. Welcome back to Variable Flow. u needz bettur sooer purrmit Hooray? The US Supreme Court's handed sewer utilities a win last week in


A Field Experiment to Promote Low-Income Assistance Programs Public Administration Review, January 2025 Manuel P. TeodoroJean Smith Summary Direct mail can reduce learning burdens associated with assistance programs, increase awareness of those programs, and


Racial diversity in water leadership AI's idea of diverse water utility leaders. Creepy, I know. Long ignored, racial and ethnic diversity are now high priorities for the water sector.* Diversity is especially important in


The water comms test kitchen serves up a low-tech triumph *chef's kiss* A couple years ago I had the opportunity to work with Jean Smith at the Northeast Ohio Regional Sewer District (NEORSD) to


A Field Experiment to Promote Low-Income Assistance Programs Public Administration Review Manuel P. Teodoro and Jean Smith ABSTRACT Limited awareness impedes take-up in low-income utility assistance programs, which often suffer from low uptake. This


Healthier water makes a healthier Republic When writing The Profits of Distrust, Samantha Zuhlke, David Switzer and I wanted to craft a book that had the theoretical depth and empirical rigor of an academic


Today the Water & Health Advisory Council (WHAC) and the La Follette School of Public Affairs hosts a symposium marking the 50th anniversary of the Safe Drinking Water Act (SDWA), bringing together water sector


Sometimes there’s a little to say about a lot of things. Welcome back to Variable Flow. maybee you haz teh led pipez? It’s been a minute, I know. Water comms: moar science! Regular readers


Gendered routes to water utilities’ top executive jobs different ways to the top for boys and girls Once an afterthought, workforce and leadership diversity is by now a subject of major attention in the


Sometimes there’s a little to say about a lot of things. Welcome back to Variable Flow. dis water haz teh icky plastiks Microplastics: bottle vs. tap In a stunning development, it turns out that water


Data on a thousand utilities’ CEOs tell a tale of uneven progress A decade ago, I published a national study of American water utility chief executive officers (CEOs) with data gathered in 2011. That


Affordability in America, 2023 | Part 3 ​​​​(Featured image above by Bruno Guerrero.)little known fact: the Dollars Trilogy films were utility management allegories Higher prices don’t necessarily create affordability problems. Across the United States, water


Affordability in America, 2023 | Part 2 How you distribute the load matters. An odd thing about water compared with most other things we buy is that residential water demand represents qualitatively different uses


Sometimes there’s a little to say about a lot of things. Welcome back to Variable Flow. Battle of Helm’s Deep-PFAS liability edition Let the suits commence When EPA announced their proposed Maximum Contaminant Limit (MCL)


Affordability in America, 2023 | Part 1 Prices at Der Rathskeller are up, too It’s not your imagination—water and sewer service really are more expensive than they used to be. But figuring out how much more


A pricing strategy for safe, sustainable, affordable water Not to be confused with Action Jackson Last month JXN Water announced a simple and bold new strategy to finance sustainable, affordable water in Jackson, Mississippi.


The gendered pattern of water consumption among federal food assistance participants My last post showed that there’s a gendered relationship between household income and bottled water consumption in the United States. For men, there


The gendered relationship between income and bottled water consumption Bottled water was something of a novelty in the U.S. back in the 1990s when I started working in the water sector. It was perceived