Strategic guidance for water sector leaders Over the past several months I’ve written a series advancing five pillars of affordability: broad principles to guide affordability policy for leaders of America’s water and sewer utilities.


The fifth pillar of affordability is Delinquency Management An epic battle of good & evil at the water meter This is the final in a series of posts outlining five pillars of affordability strategy


It’s hard to ask for help. Utilities should make it easier. Paperwork can be burdensome Water and sewer affordability is a complicated challenge that demands a multifaceted solution; to meet that challenge, I’ve developed