Assistance program administration & distributional impacts 💻

A thought experiment and back-of-envelope illustration Water/sewer utility customer assistance programs (CAPs) don’t run themselves. When utilities use rate revenue to pay for CAPs, administrative costs can quickly eat into benefits that such programs

Read More

First, do no harm 💻

Administratively costly assistance programs can hurt more than they help perpetually stylish. timelessly true. Water and sewer affordability is a complicated challenge that demands a multifaceted solution; to meet that challenge, I’ve developed five

Read More