The fifth pillar of affordability is Delinquency ManagementAn epic battle of good & evil at the water meterThis is the final in a series of posts outlining five pillars of affordability strategy for water
It’s hard to ask for help. Utilities should make it easier.Paperwork can be burdensomeWater and sewer affordability is a complicated challenge that demands a multifaceted solution; to meet that challenge, I’ve developed five pillars
Administratively costly assistance programs can hurt more than they helpperpetually stylish. timelessly true.Water and sewer affordability is a complicated challenge that demands a multifaceted solution; to meet that challenge, I’ve developed five pillars of
How much assistance should each customer get?When things get hot, coverage matters more than fitCustomer assistance programs (CAPs) form the fourth pillar of affordability strategy. Previous posts described the first three pillars of affordability—quality,
The fourth pillar of affordability is income-qualified assistancesimplify, simplify, simplify...in which I lay out a framework for water utilities that want to set up customer assistance programs.This is the latest in a series of
Sustainable solutions for Jackson, MississippiNot a sustainable solution. (Photo credit: Mississippitoday.org)National attention is back on drinking water utilities, and once again for all the wrong reasons. As readers of this blog surely know by now,
The third pillar of affordability is Rate Design“Affordable” means different things in different contextsThis post is the third in a series outlining five pillars of affordability strategy for water and sewer utilities. None of
The second pillar of affordability is EfficiencyOne of these matters more than the otherThis post is the second in a series outlining five pillars of affordability strategy for water and sewer utilities. Together, these pillars
The first pillar of affordability is QualityGotta count the bottles and the billsSo long as water and sewer services operate on a fee-for-service basis, ensuring that these critical services are affordable will remain a
Notes on the 2021 Bipartisan Infrastructure Law, Part IIIWater professionals of America, unite!Late last year Congress passed the Infrastructure Investment and Jobs Act (IIJA), also known as the Bipartisan Infrastructure Law, authorizing $63.3 billion
How much consolidation is enough?You know it when you hit the sweet spot.There’s a growing consensus that there are way too many water utilities in the United States.America’s 50,000 community water systems are operated
Better federal water bill assistance with this one weird trickKeys to affordable water bills?When Congress created a new $638 million federal Low Income Household Water Assistance Program (LIHWAP) last December, it was part of
How to stop taxing waterIt’s hard to know exactly how much money Americans are paying in taxes at the tap, but it’s a lot. Last time I described the variety of ways that governments
Managing the $638 million low-income water & sewer assistance in the federal COVID relief packageNow what?As frequent readers of this page likely know, the COVID relief bill that Congress passed in December included $638
Confluence. [kän-flü-ən(t)s]. n. A coming or flowing together, meeting, or gathering at one point.Water is a big deal in Pittsburgh. Pennsylvania is a swing state. Am I being to subtle?More evidence that, in a
Why water should be the Biden Administration’s top environmental priorityEvidently the president-elect is confident managing stormwater.The Biden administration’s environmental policy priorities are likely to be quite different from the Trump administration’s, and the impending
for a federal low-income water bill assistance program All watery eyes are fixed on Washington The ink is barely dry on the $2 trillion coronavirus response law, but there are rumblings that a another
How the federal government might end shutoffs & keep water flowing during the COVID-19 crisis Can't do this if your water has been shut off.The COVID-19 crisis has escalated America’s water and sewer affordability
Playing to win not to lose in water utility managementNature's Prevent DefenseWarning: strained sports metaphor coming.It’s late January, and the National Football League season soon reaches its climax with the Super Bowl. Both of
A five-point proposal to transform the U.S. water sectorAs daunting as the challenges in the U.S. water sector are, solutions are possible and within our grasp. Thanks to legions of smart, creative scientists and
Water Sector Reform #5: Environmental JusticePhoto credit: EJCW.orgWith a major federal investment in water infrastructure possibly on the horizon, the United States has a once-in-a-generation opportunity to leverage that money into a structural transformation of
Water Sector Reform #4: Human CapitalPeople + PipesWith a major federal investment in water infrastructure possibly on the horizon, the United States has a once-in-a-generation opportunity to leverage that money into a structural transformation
Water Sector Reform #3: Smart SystemsSewer inspectors: Old School & New SchoolWith a major federal investment in water infrastructure possibly on the horizon, the United States has a once-in-a-generation opportunity to leverage that money
Water Sector Reform #2: Regulatory Transparency & FairnessBringing together the best of both statesWith a major federal investment in water infrastructure possibly on the horizon, the United States has a once-in-a-generation opportunity to leverage
Better TogetherWater Sector Reform #1: ConsolidationWith a major federal investment in water infrastructure possibly on the horizon, the United States has a once-in-a-generation opportunity to leverage that money into reforms to transform America’s water
What the Cuyahoga River Fire says about the past and maybe the future Fifty years ago this week the Cuyahoga River caught fire in downtown Cleveland.Observers of U.S. water policy and environmentalism more generally have
