Communication – Manny Teodoro

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Defensive Spending 💻

The first pillar of affordability is QualityGotta count the bottles and the billsSo long as water and sewer services operate on a fee-for-service basis, ensuring that these critical services are affordable will remain a

Frame Game 2: Back to the Data 💻

Gendered and partisan responses to proposed rate increases[An absurdly busy couple of months has kept me away from the blogosphere—sorry. Will try to get back into a regular groove now]Winning public support for investments

The Frame Game 💻

The science of talking about water rate increasesIt’s not about the water tower—it’s about what’s insideStrictly from a value standpoint, it’s hard to imagine anything that provides more bang for the buck than well-built

Introducing the Amy Poehler Index 💻

Understanding progressive & regressive water pricingIt's irrigation season, everybody!By J. Antonio Teodoro & Manny TeodoroHow do utilities distribute the costs of drinking water systems to their customers in their rate structures?The answer is surprisingly

Men, Women, and Water 💻

Gender predicts concern for water utility issuescoliform contamination would make this way less romanticDo men and women think differently about their water utilities? In a recent post I wrote about some findings from a

Water Pros and Regular Joes 💻

How utility people—and everybody else—think about water issuesWhere's your head at?Each year the American Water Works Association (AWWA) conducts a survey of its members on the State of the Water Industry (SOTWI). The survey