Lessons from six years of income-based water assistance in PhiladelphiaSix years ago, to great fanfare, Philadelphia Water launched a new approach to bill assistance for low-income water and sewer customers: the Tiered Assistance Program


Sometimes there’s a little to say about a lot of things. Welcome to Variable Flow.*coming for your COVID leftoversCongress giveth, Congress taketh awayThe debt ceiling drama that recently roiled D.C. culminated in the Fiscal Responsibility


How much assistance should each customer get?When things get hot, coverage matters more than fitCustomer assistance programs (CAPs) form the fourth pillar of affordability strategy. Previous posts described the first three pillars of affordability—quality,


The fourth pillar of affordability is income-qualified assistancesimplify, simplify, simplify...in which I lay out a framework for water utilities that want to set up customer assistance programs.​This is the latest in a series of


The third pillar of affordability is Rate Design“Affordable” means different things in different contextsThis post is the third in a series outlining five pillars of affordability strategy for water and sewer utilities. None of


The second pillar of affordability is EfficiencyOne of these matters more than the otherThis post is the second in a series outlining five pillars of affordability strategy for water and sewer utilities. Together, these pillars


The first pillar of affordability is QualityGotta count the bottles and the billsSo long as water and sewer services operate on a fee-for-service basis, ensuring that these critical services are affordable will remain a


The science of talking about water rate increasesIt’s not about the water tower—it’s about what’s insideStrictly from a value standpoint, it’s hard to imagine anything that provides more bang for the buck than well-built


How much consolidation is enough?You know it when you hit the sweet spot.There’s a growing consensus that there are way too many water utilities in the United States.America’s 50,000 community water systems are operated


Better federal water bill assistance with this one weird trickClick here to read my op-ed on this topic in Newsweek.When Congress created a new $638 million federal Low Income Household Water Assistance Program (LIHWAP)


How to stop taxing waterIt’s hard to know exactly how much money Americans are paying in taxes at the tap, but it’s a lot. Last time I described the variety of ways that governments


Collecting tax revenue through water bills hurts affordability & turns utilities into coercive agents of governmentCan you find the tax?They may not realize it, but tens of millions of Americans pay taxes on the


California utility regulators lead the way with comprehensive affordability assessmentWonderboy was the star of the movie, but Savoy Special won the gameBetween a global pandemic and a presidential election, you might have missed it, but


On the limits of means-tested assistance programs for water & sewerRed Sox legend Ted Williams was the last player to bat over .400... in 1941**Warning: sports metaphor ahead**Like hitting a baseball, running a means-tested


Managing the $638 million low-income water & sewer assistance in the federal COVID relief packageNow what?As frequent readers of this page likely know, the COVID relief bill that Congress passed in December included $638


No, EPA did not propose affordability guidelines for municipal utilitiesAffordability!Late last week the EPA published in the Federal Register some proposed new guidelines for evaluating sewer utilities’ financial strength. In press releases and public


​About that water affordability study in The Guardian...Water is a ZILLION PERCENT unaffordable! Also, aliens.The Guardian recently published a big story on water utility affordability in the United States. The headline was shocking: “Millions of


for a federal low-income water bill assistance program All watery eyes are fixed on Washington The ink is barely dry on the $2 trillion coronavirus response law, but there are rumblings that a another


How the federal government might end shutoffs & keep water flowing during the COVID-19 crisis Can't do this if your water has been shut off.The COVID-19 crisis has escalated America’s water and sewer affordability


​​Lessons from California ​water conservation​, 2019​Reservoirs aren't supposed to look like this.Tough water times may be back in California. After the Golden State suffered through a historically severe drought from 2012-2017, ​pleasantly wet weather


Understanding progressive & regressive water pricingIt's irrigation season, everybody!By J. Antonio Teodoro & Manny TeodoroHow do utilities distribute the costs of drinking water systems to their customers in their rate structures?The answer is surprisingly


U.S. water utilities are shifting costs to low-volume customers—good for revenue stability, but bad for affordability​Luke Skywalker & friends escaped this crunch thanks to everyone’s favorite droid, but R2D2 isn’t going to help utilities


An update on what low-income U.S. households must pay for essential serviceIt's hard to come up with amusing images for this topicAbout a year ago I also published the results of a national study


​A five-point proposal to transform the U.S. water sectorAs daunting as the challenges in the U.S. water sector are, solutions are possible and within our grasp. Thanks to legions of smart, creative scientists and


Important developments in California for utility affordabilityYou probably need all threeCalifornia’s Public Utilities Commission (CPUC) is working on establishing methods to measure affordability for utility service. The CPUC governs ratemaking for the state’s investor-owned


​Water Sector Reform #2: ​Regulatory Transparency & FairnessBringing together the best of both states​With a major federal investment in water infrastructure possibly on the horizon, the United States has a once-in-a-generation opportunity to leverage


A Kansas water utility gets affordability measurement right And lo, there arose from the Kansas City suburbs a mighty measurement Recently we’ve seen progress in affordability measurement, as more water utilities are using better


A California surprise: updatePost-drought pornCalifornia has been enjoying a great deal of rain and snow over the past several months—a pleasant rebound in precipitation after the brutal drought that plagued the state from 2011-2017.


Devils (and angels) in the details, Part 5The ironic regressivity of a luxury taxIn early January the California Water Board (SWRCB) published its long-anticipated draft proposal for a statewide low-income water bill assistance program. I’ve


Devils (and angels) in the details, Part 4Nobody wants to talk about this partIn early January the California Water Board published its long-anticipated draft proposal for a statewide low-income water bill assistance program. In the


Devils (and angels) in the details, Part 3In early January the California Water Board released its draft proposal for a statewide low-income water bill assistance program. My last couple posts summarized the proposal and


Devils (and angels) in the details, Part 2It's always about the money.In early January the California Water Board released its draft proposal for a statewide low-income water bill assistance program. My last post summarized


Devils (and angels) in the details, Part 1Governor Newsom (nice haircut in the black jacket, back to the camera) dragged his cabinet down the Central Valley to hear what folks had to say about


A reasonable expectationWhat low-income households pay for essential service in the United StatesThis post reports findings from 2017; an update for 2019 is available here.Over the past 18 months I’ve been working to develop


Sometimes progress is visible in what you don’t seeEarlier this week I had the pleasure of speaking to the annual conference of the California Water Association, an organization of that state’s investor-owned water utility