Sometimes there’s a little to say about a lot of things. Welcome back to Variable Flow.i can haz clean river?Tribal ripple effectsSince the late 1980s, tribal governments in the United States have had the option
Lessons from six years of income-based water assistance in PhiladelphiaSix years ago, to great fanfare, Philadelphia Water launched a new approach to bill assistance for low-income water and sewer customers: the Tiered Assistance Program
Customer perceptions of utility quality & premise plumbing both contribute to consumer choices about drinking watertrustworthy tap?A central theme that emerges from The Profits of Distrust is that the choice to drink bottled water
Sometimes there’s a little to say about a lot of things. Welcome to Variable Flow.*coming for your COVID leftoversCongress giveth, Congress taketh awayThe debt ceiling drama that recently roiled D.C. culminated in the Fiscal Responsibility
Strategic guidance for water sector leadersOver the past several months I’ve written a series advancing five pillars of affordability: broad principles to guide affordability policy for leaders of America’s water and sewer utilities. These
The fifth pillar of affordability is Delinquency ManagementAn epic battle of good & evil at the water meterThis is the final in a series of posts outlining five pillars of affordability strategy for water
It’s hard to ask for help. Utilities should make it easier.Paperwork can be burdensomeWater and sewer affordability is a complicated challenge that demands a multifaceted solution; to meet that challenge, I’ve developed five pillars
How much assistance should each customer get?When things get hot, coverage matters more than fitCustomer assistance programs (CAPs) form the fourth pillar of affordability strategy. Previous posts described the first three pillars of affordability—quality,
The fourth pillar of affordability is income-qualified assistancesimplify, simplify, simplify...in which I lay out a framework for water utilities that want to set up customer assistance programs.This is the latest in a series of
Sustainable solutions for Jackson, MississippiNot a sustainable solution. (Photo credit: Mississippitoday.org)National attention is back on drinking water utilities, and once again for all the wrong reasons. As readers of this blog surely know by now,
The third pillar of affordability is Rate Design“Affordable” means different things in different contextsThis post is the third in a series outlining five pillars of affordability strategy for water and sewer utilities. None of
The second pillar of affordability is EfficiencyOne of these matters more than the otherThis post is the second in a series outlining five pillars of affordability strategy for water and sewer utilities. Together, these pillars
The first pillar of affordability is QualityGotta count the bottles and the billsSo long as water and sewer services operate on a fee-for-service basis, ensuring that these critical services are affordable will remain a
Gendered and partisan responses to proposed rate increases[An absurdly busy couple of months has kept me away from the blogosphere—sorry. Will try to get back into a regular groove now]Winning public support for investments
The science of talking about water rate increasesIt’s not about the water tower—it’s about what’s insideStrictly from a value standpoint, it’s hard to imagine anything that provides more bang for the buck than well-built
Notes on the 2021 Bipartisan Infrastructure Law, Part IIIWater professionals of America, unite!Late last year Congress passed the Infrastructure Investment and Jobs Act (IIJA), also known as the Bipartisan Infrastructure Law, authorizing $63.3 billion
Notes on the 2021 Bipartisan Infrastructure Law, Part II*The Infrastructure Investment & Jobs Act is 1,039 pages long. That’s a lot of tea.The Infrastructure Investment and Jobs Act (IIJA, better known as the Bipartisan
Notes on the 2021 Bipartisan Infrastructure Law, Part INo need for air conditioningIn November President Biden signed the long-awaited $1.2 trillion Infrastructure Investment and Jobs Act (IIJA) better known as the Bipartisan Infrastructure Act.
How much consolidation is enough?You know it when you hit the sweet spot.There’s a growing consensus that there are way too many water utilities in the United States.America’s 50,000 community water systems are operated
Better federal water bill assistance with this one weird trickClick here to read my op-ed on this topic in Newsweek.When Congress created a new $638 million federal Low Income Household Water Assistance Program (LIHWAP)
How to stop taxing waterIt’s hard to know exactly how much money Americans are paying in taxes at the tap, but it’s a lot. Last time I described the variety of ways that governments
Collecting tax revenue through water bills hurts affordability & turns utilities into coercive agents of governmentCan you find the tax?They may not realize it, but tens of millions of Americans pay taxes on the
California utility regulators lead the way with comprehensive affordability assessmentWonderboy was the star of the movie, but Savoy Special won the gameBetween a global pandemic and a presidential election, you might have missed it, but
What happens when governments ask the public to report water waste?Ever feel like you're being watched?Rainfall has been low, the mountain snowpack is thin, and Californians are bracing for another year of scarcity. But
On the limits of means-tested assistance programs for water & sewerRed Sox legend Ted Williams was the last player to bat over .400... in 1941**Warning: sports metaphor ahead**Like hitting a baseball, running a means-tested
When utility regulation fails, democracy failsPhoto: Texas TribuneThe utility failures in the Lone Star State last week cascaded into a disaster when extreme weather hit an isolated electrical grid.* But more than a natural
Managing the $638 million low-income water & sewer assistance in the federal COVID relief packageNow what?As frequent readers of this page likely know, the COVID relief bill that Congress passed in December included $638
Confluence. [kän-flü-ən(t)s]. n. A coming or flowing together, meeting, or gathering at one point.Water is a big deal in Pittsburgh. Pennsylvania is a swing state. Am I being to subtle?More evidence that, in a
Why water should be the Biden Administration’s top environmental priorityEvidently the president-elect is confident managing stormwater.The Biden administration’s environmental policy priorities are likely to be quite different from the Trump administration’s, and the impending
About that water affordability study in The Guardian...Water is a ZILLION PERCENT unaffordable! Also, aliens.The Guardian recently published a big story on water utility affordability in the United States. The headline was shocking: “Millions of
Organization of U.S. drinking water utilities in a few simple figuresHere are some graphs that convey a few key things about the organization of drinking water utilities in the United States.*Sources: Energy Information Administration
Sovereignty isn’t what’s on paper, it’s what flows through taps and riversEnvironmental sovereignty (Photo: nativenewsonline.net)America is slowly awakening to the dire state of tribal water and sewer systems. Access to drinking water and sanitation
The congressional COVID cavalry isn’t coming to save the water sector"Nobody got nothing to say about a 40-degree day."The ink was barely dry on a $2 trillion coronavirus response law when Congress started working
During a public health crisis, getting the research right is paramountBeware the confundus charmIt started with a tweet.A new peer-reviewed Utilities Policy article on water utility ownership, low-income households, and shutoffs? From a pair
for a federal low-income water bill assistance program All watery eyes are fixed on Washington The ink is barely dry on the $2 trillion coronavirus response law, but there are rumblings that a another
